Privacy Policy

Mazur IT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.mazurit.com) or use our service and quote request forms.

1. Information We Collect 

When you interact with our site, specifically through our contact and service request forms, we may collect the following types of information:

• Personal and Contact Information: Name, email address, phone number, physical address, and preferred contact method (email, phone, or text).

• Business and Technical Information: Company website, number of devices/users, server and workstation counts, network details, number of locations, and information regarding your current IT service providers.

• Service and Support Data: Details about your technical issues (e.g., computer, software, printer, network, virus), troubleshooting steps already taken, the operational status of your business ("business down" status), and the specific services you are requesting a quote for (e.g., full package, monitoring only, patching, setup).

2. How We Use Your Information

We use the information we collect to: 

• Provide accurate quotes for IT and cybersecurity services.

• Diagnose, troubleshoot, and resolve requested technical support issues.

• Communicate with you regarding your service requests or inquiries.

• Improve our website and service offerings.

3. Cookies and Analytics

We may use cookies and tracking technologies, including Google Analytics, to analyze website traffic, understand user behavior, and improve our online presence. These tools collect non-identifying data such as browser type, operating system, and pages visited. You can adjust your browser settings to decline cookies if you prefer. 

4. Data Sharing and Disclosure 

As a cybersecurity-focused business, we treat your data with strict confidentiality. We do not sell, trade, or rent your personal information to third parties. We may only disclose your information if required by law or to trusted third-party service providers who assist us in operating our business (provided they agree to keep this information confidential).

5. Data Security 

We implement industry-standard security measures to protect your personal and business information from unauthorized access, alteration, or disclosure.

6. Privacy Inquiries 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: inquiries@mazurit.com.